Reference

Terms That Cover How Your Account Works

These terms set out the rules between you and ceria7777 — what you can do with your account, how wallet deposits via DANA, OVO, and GoPay are handled, and what applies when you access our sportsbook or casino lobby.

DANA, OVO, GoPay deposits coveredAccount eligibility by local lawSports and casino access termsWallet verification steps applyIndonesia-region scope
ceria7777 Terms That Cover How Your Account Works
REACH US DIRECTLY

How to Contact Us About These Terms

Questions about a specific clause, a wallet transaction flagged under these terms, or a request to close your account — bring them straight to our support team. We handle terms-related queries through live chat and email. For anything involving your DANA, OVO, or GoPay wallet balance, have your transaction reference ready so we can locate the record quickly.

Live Chat Open the chat widget from any page on ceria7777. Describe your terms query clearly and our team will pull your account details to respond accurately.
Email Support Send your query to our support address. Include your registered account ID and the specific clause or transaction you are asking about for a faster response.
Account Help Centre For wallet verification issues tied to these terms — DANA, OVO or GoPay deposits held for review — use the Help Centre path inside your account dashboard.
HOW WE HANDLE YOUR DATA

Security, Data and Account Integrity

We take account security seriously. Your login credentials are protected with OTP verification on each new device, and wallet transactions through DANA, OVO, and GoPay are matched against your registered account details before they clear. Players in Palembang and elsewhere in Indonesia access the same account protection standards. Here is how we handle the key areas these terms touch.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable policy. You can request a summary of what we hold.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your wallet choice — DANA, OVO, or GoPay — between visits. You can manage cookie settings in your browser.

Account Security

OTP verification is required when you log in from a new device. If your number changes, update it through account settings before your next deposit so wallet confirmation still reaches you.

Requesting Changes

To correct personal data on your account or request deletion, contact support via live chat with your account ID. We process verified requests in line with our data handling policy.

Your Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, wallets, and access. If your question is not covered here, live chat is the fastest path to a clear answer.

Yes. One account covers everything — football betting markets, live casino tables, and slot rooms. The same terms apply across all sections without a separate agreement for each.

Contact support via live chat with your DANA transaction reference. We will match the transfer against your account record and resolve the discrepancy, usually within the same session.

No. Account sharing is not permitted under these terms. All activity under your login is your responsibility, and accounts found to be shared may be suspended pending a review.

We post the revised terms on this page with a note of what changed. If you keep using your account after the update goes live, that counts as acceptance of the new version.

Send a request through live chat or email with your registered account ID. We will compile and share the relevant data record in line with our data handling policy.

Yes. Access to certain features — including specific sportsbook markets — depends on local law and is available only where permitted in your region. These terms do not override local legal restrictions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.